I was in California for business and the travel to Palm Springs was so taxing. The clean hotel, the ambiance, the décor, and the friendly, professional service all made Hard Rock Palm Springs “the” place to go in the Palm Springs Area. Upon checking out – I did not want to leave. The hotel is located in the heart of town, walking distance from shops, restaurants, casinos – you name it. I also, shopped in the surprisingly reasonably priced Hard Rock gift shop for lots of souvenirs for my friends. While walking through the hallways, I saw the friendly housekeeping staff all seeming to enjoy their jobs. I enjoyed a delicious breakfast in the Kitchen Restaurant located in the hotel lobby. I stayed in a clean room that had 1 king bed and when I laid down, it felt like a giant soft pillow. She took the time to welcome me and provided with lots of helpful information about the hotel and the Palm Springs area. When I arrived, I was greeted with the lovely smile of Chela. I called the hotel to let them know of my travel turmoil and they were very accommodating. I had to deal with a sick traveler, an emergency landing, missing my connecting flight, missing my hotel stay for one night and having to rush straight to work after the whole ordeal.
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